HIRE the right people at the right time

Hiring the right people is one of the biggest decisions your business makes. Our team takes the pressure off premium or group recruitment with an end-to-end talent sourcing process.

Scalable talent sourcing sparking business growth

​If you need an extra set of agency hands, a specialist to drive global growth from your marketing team, or fresh talent to take a startup from zero to hero, we can help. Digital, data and communications is what we do. We know the who, what and where of APAC and global talent — and we’re ready to help you find your fit.

Classic

For ad-hoc and one-off recruitments, our award-winning services are a little different to the usual churn agency model. You have direct access to our specialist recruiters, our precious little black book of talent, and our on-the-ground smarts in Singapore and APAC. And you only pay if we find the right person. Guaranteed.

Retained

Our retained recruitment service prioritises your needs to deliver on deadline without compromising process or people. Filling these roles needs deep market knowledge and relationships built over years in the game. And our tools and expertise means we run a structured recruitment process backed by in-depth market analysis and marketing support.

Subscription

Subscribe to an on-demand recruitment and HR consultancy solution run by experts with the right tools, network and experience. Tap into a world-class team when you need it — we’re ready to plug and play onsite or off. Then build on your hiring decisions and add new services like HR strategy, workforce planning and coaching into your subscription.

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Latest Jobs

VP Customer Support

You would be reporting to the CEO. As the VP of Customer Support, you will lead the customer support team that helps enterprise clients solve their issues.   Ultimately, you will own the end-to-end customer experience since they become a client, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.  You’ll be a key voice for the customer within the business, creating visibility into emerging challenges, continually optimizing our team and processes, and managing a high performing team.    Responsibilities:   Implement and maintain an excellent level of customer service for the growing clientele in CPaaS, UCaaS, and CCaaS use-cases.  Conduct regular account reviews & check-ins with emerging accounts, driving feature usage and helping the customer maximize value from their solutions.  Collaborate with marketing to create both people-centric and technology-centric processes for customer engagement.  Drive higher product usage and engagement, supporting more successful outcomes  Identify customer growth opportunities and shape the programmes to increase business value  Take a hands-on role resolving problems for key clients, managing at both the account and final escalation path levels.  Manage a Philippines-based support team.  Define, document, and implement processes to improve the team’s efficiency, morale, and SLA fulfilment.  Create and maintain regular management KPI reporting and commentary along key support metrics to drive visibility and action across the business.  Be a key voice for the customer with internal stakeholders.  Become a subject matter expert in full suite of B2B communication services.  Key KPI will include account retention, CSAT, NPS, feature adoption, SLA metrics.  Job requirements:   Has 8+ years of demonstrated experience in building, developing, and managing a B2B SaaS Customer Support function which delivered high satisfaction Have strong leadership, communication, and organisation capabilities. Able to recruit, manage and retain a high-performance support team. Be an excellent communicator, able to persuade & influence at C-Level. Proven experience leading customer success, account management or professional services through growth. Be intimately familiar with best practices in structuring support teams (e.g. triage, escalation paths, monitoring) and supporting technologies (we use FreshService). Telco background is a huge plus. 

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Creative Operations Manager

Responsibilities: Report into the Senior Creative Projects manager Allocate and manage campaign and tactical projects assigned to the creative and content team Develop and track timelines for a variety of projects ensuring adjustments are made as needed Assist in researching and testing project management software Ensure projects are meeting designated timelines and team members are on track to hit these dates Track project costs in order to meet budget Orchestrate and assist in requesting legal sign off for marketing collateral and media Collaborate cross functionally to ensure clear communication amongst creative team and key stakeholders Requirements: Minimum 5 years of experience in a project management role within a creative/digital agency or in-house creative team setting Bachelor’s degree in Communication, Business or related field Strong familiarity with project management (preferred Asana) + DAM software Preferred experience within digital agency and/or moving image video Excellent cross functional communication skills Ability to pivot quickly while maintaining attention to detail Experience coordinating multiple projects and working under tight deadlines with multiple stakeholders Positive attitude and ready to learn

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Consultant - B2B Communications

The CompanyA communications consultancy specifically focusing on B2B industries such as Shipping, Insurance, transport, logistics, oil & gas.  Highly acknowledged within their industry for providing tailor-made communications plans for over 10 years. This boutique agency has recently acquired by a multi-billion dollar organisation that are leaders and innovators in their particular Niches. The RoleAs a Consultant or Senior Consultant, you will connect with industry influencers, the media, and your customers by understanding what they want to hear and delivering the right messages to them in the right way.You will harness the existing strong network of industry partners as well as developing strong relationships within the industry sectors that this agency serves.When you work with this niche specialist, you’re not just gaining access to their communications expertise but also the ability to extend your market and network reach.& You...  5 or more years of experience in corporate communications agency /in house corp comms Knowledge of Maritime, insurance, logistics, insurance, transport, and/or oil and gas would be preferred but not essential.  Excellent verbal and written communication Project Management Media Communications experience Social media knowledge and trend awareness Relationship Management 33 Talent33 Talent is your integrated HR partner providing bespoke recruitment, HR consultancy and coaching services into digital, data and communications across APAC and the rest of the world.When you put people first, amazing things happen. We’re empowering people to thrive by helping employers hire, engage and unleash the best fits for their business. Please get in touch or feel free to make referrals to hello@33talent.com - we'd love to hear from you!33 Talent Singapore Private LimitedCEI Number: Katie-Jo Green - R1441403EA License Number: 13C6298

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By working with 33 Talent you help support…

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trees planted as part of our ‘We Place, We Plant’ initiative

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hours of career mentoring with Image Mission

Our Team

A big part of our award-winning success has been our in-depth industry knowledge. Our consultants are all well known in the industries they recruit in, and we regularly run and attend events for our clients and candidates.

Our team comes from across the globe, but our shared passion for finding innovative ways of solving problems for our clients unites us.

Cat Muspratt-Williams
Cat Muspratt-Williams

​I coach and support individuals and businesses to discover their brilliance and to achieve more than they ever thought possible. With a focus on APAC, I partner with leaders and high performers to accelerate their growth and help them to create fulfilling, purpose-led careers. Every one of us at some stage faces challenges or obstacles that can hold us back from getting to where we want to go, but I believe that everyone, given the right support and guidance can achieve great things.

With 20+ years of success building revenue generating divisions and highly productive teams across some of the best media and communications agencies in the world, I decided to put my leadership skills to use in a different way – by focusing on drawing out brilliance in others. And so I trained and evolved into a professional coach. As a result of my career, my core clients tend to come from the agency world (PR, advertising, media and digital).

As a leader I understand the challenges and rewards of holding a leadership position. I appreciate the importance of meaningful leadership and purposeful work. I know the value of continuous personal development and growth. I believe in the possibility of possibilities, and I believe in challenging people to discover all of this in a playful and inspiring way.I’ve helped clients get the promotion they have been chasing, supported clients in career transition, unlocked capabilities, and helped people overcome challenges that have been holding them back.

I hold an honors degree in Psychology and trained under the International Coaching Federation (ICF), but my path towards becoming a professional coach started way back in my teenage years (although obviously I didn’t know this at the time) where I started taking an interest in psychology and solving problems for people. In fact, this topic has been a secret hobby of mine for most of my life!

Coaching allows me to draw upon all my experience (personal and professional) and my passion for people’s potential, to help others succeed in creating brilliance in their world.
It’s pretty much my dream job.

If you or your team are at a career crossroads, feeling stuck or uncertain, or looking for ways to evolve and grow please get in touch: cat@33talent.com or visit our website www.33talent.com

Rina Lee
Rina Lee

I lead global recruitment projects as well as senior placements in the Digital and Tech sectors in APAC.

I specialise in high-growth startups (FinTech, EdTech, MarTech, AdTech, HealthTech), consulting firms, e-commerce, and corporates looking to scale their business and headcount across general management, commercial, strategy, operations and marketing functions.I have a strong passion for new technology and enjoy working with leaders and entrepreneurs who aim to change the status quo using technology. Some of the clients I have had key successes with in the last 12 years include Thunes, LiveRamp, Apple, Standard Chartered Bank, Prudential. Types of roles that I would typically recruit for are C-Suite, Strategy/Planning, Business Directors, SVPs and other leadership roles.

One of the highlights of my career is leading a global recruitment project for a very exciting high growth fintech startup, filling 40 roles across the US, UK, Kenya, China, Dubai, Argentina. The success of the project has given me hands on experience in being an in-house recruiter, managing global stakeholders, as well as exposure to global recruitment. On top of this project, I was also involved in a few of the global senior hires, including the SVP of Global Strategy.

On a personal front, I am a certified yoga instructor having graduated from Marianne Wells Yoga School in Costa Rica and I also volunteer at dog shelters in the region when I have the time! I am a serious dog mama with two rescues, Hunden and Brownie.

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