The Company...
They are a world-known international technology-driven business that offers a range of different services in the consumer market. They're building a premium digital payment unit to be based in Singapore. They have presence across 40+ markets and still expanding!
The Role…
Our client is looking to hire a Senior UX Researcher to join their fast-growing team in APAC. It is a brand-new role reporting to the Product Design Director based in Singapore. You will be primarily responsible for developing well-crafted research plans with clear research objectives including usability research screeners and discussion guides. You will be expected to advocate for users in a fast-paced, corporate climate, foster a shared understanding of the user-centric intersection between design, business, and engineering.
Other responsibilities would include but would not be limited to:
- Prioritize projects based on business impact, user needs, duration, and complexity
- Collaborate with peers in other design teams and contribute to the global design/ research community
- Recruit targeted end-users for specific research studies and moderate one-on-one usability sessions
- Help develop and implement quantitative surveys
- Conduct stakeholder workshops and interviews
- Extract insights about user behaviors from our data tools
- Translate user insights into actionable recommendations for the product team
- Craft personas and other “information radiators” (e.g. journey maps) to communicate insights across the design and development teams
- Present design research findings to the larger team in a clear and organized fashion
- Work closely with the product teams to identify and optimize research objectives
- Establish and implement an overall research strategy across squads
& You...
- Proven experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys
- Relevant product research experience, either in an end-to-end, usability, or generative setting
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Experienced problem solver and thrives in a fast-paced environment
- Highly detail-oriented, with a drive for perfection
- Great communication and presentation skills
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33 Talent
33 Talent is your integrated HR partner providing bespoke recruitment, HR consultancy, and coaching services into digital, data, and communications across APAC and the rest of the world. When you put people first, amazing things happen. We’re empowering people to thrive by helping employers hire, engage, and unleash the best fits for their business. Please get in touch or feel free to make referrals to diane@33talent.com - we'd love to hear from you!
33 Talent Singapore Private Limited
CEI Number: Diane Dizon - R1325376
EA License Number: 13C6298